If you are NOT registered for Self Service Password Reset (SSPR) and you DO NOT know your current password, we would advise staff to contact the Service Desk via extn. 3830 and students to contact the dedicated Student Support Team via the 'ask' button at the end of the following webpage: Information for Students.
If you are NOT registered for SSPR and you DO know your current password, we would advise you to register for SSPR immedaitely via the following URL: My Account Security
While the Service Desk is available Monday to Friday from 9am to 5pm and the Student Support Service is available Monday to Friday 9am to 9:30pm (during term time), once you are registered for Self Service Password Reset (SSPR), you may reset your password via the following URL: https://aka.ms/sspr - change your password any time, no waiting.