If you have a maintenance question please visit the relevant area below to find an answer. A step by step guide on how to log a 'transport' request is available at Logging a 'Transport' Request. Log a maintenance request online.
Estates Office
Toggle 
Access Control
I am a new staff member, who do I contact regarding access to the building?
All new staff requests for access must come from either the Department's Administration office or a designated person, as soon as the new employee receives their "Mycard".
Where can I retrieve a Maynooth University Campus Map?
Maynooth University Campus Map is available at Campus Map.
My staff card (MyCard) is not working, who should I contact?
Please email details to dooraccess@mu.ie. In urgent cases the request should be Cc'ed to john.keane@mu.ie
My student card (MyCard) is not working, who should I contact?
Please contact the Department's Administration office or a designated person.
Can I access the building after hours?
It would depend on the circumstances and prior authorisation would be required from Head of Department and the Health and Safety Office.
Carpentry
The office/building door is not closing correctly who should I contact?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
The window is jammed and will not open or close who should I contact?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
The roof is leaking who should I contact?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
How do I arrange a nameplate for a door?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
The door lock is broken, who do I contact?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
Electrical
The lights are not working in my office/building, who do I contact?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
The electric vehicle (EV) charge point is not working, who do I contact?
Please contact the Commuting Office.
How can I order an extension lead?
Please submit a request to the helpdesk or email maintenance@mu.ie
How do I arrange a new telephone or relocate my current extension telephone number?
Please visit voice services.
Heating
No heating in my office/building, who do I contact?
Please log a maintenance request on the maintenance system, email maintenance@mu.ie or call the helpdesk at ext. 3930.
What is the Maynooth University Building Heating Schedule?
The heating season is typically from mid September to end April, Campus Services monitor the weather and may extend or contract the period appropriately.
During the heating season the academic buildings are heated from 07:30 in the morning to 22:00 in the evening Monday to Friday and from 08:30 in the morning to 18:00 in the evening on a Saturday. The residential buildings / residential areas are heated on a seven day basis from 07:30 to 23:00.
Should you have any issues with your heating please report it to the maintenance helpdesk on extn 3930 maintenance@mu.ie or log a call on the maintenance system
Key Requests
I mislaid my office key, how do I arrange a replacement?
Please contact the Department's administration office or a designated person.
Who organises keys at the request of the Department's administration office?
The Department's administration office should please contact John Saults.
Lockers
I have mislaid my student locker code, how do I arrange a replacement?
Please contact LockerFix.
When does the locker need to be cleared by?
Lockers need to be cleared one week after conclusion of the Summer Examinations.
I am starting college, can I reserve a locker?
No, lockers can be rented on a first come, first served basis. Please visit Student Lockers for further details.
Office Furniture
When I move into a new office am I provided with furniture?
Yes. You are provided with one 4-drawer filing cabinet, desk, mobile pedestal, VDU chair and one unit of shelving. If you want additional furniture (e.g. whiteboard) you can purchase it from your own Departmental funds with the authorisation of the Head of Department. For further queries please contact Campus and Commercial Services.
Can I purchase additional furniture without contacting Campus and Commercial Services?
You can purchase additional furniture. With the authorisation of the Head of Department the cost will be paid for by your own Departmental funds. Please ensure you use a supplier approved by the Procurement Office suppliers list.
Parking
Who can apply for a parking permit?
Staff and students can apply for a parking permit and visitor parking is available in the
Visitor Parking
car parks.
For further information please visit Parking and Traffic Management.
Where can I locate details on Maynooth University car parking enforcement dates?
Please visit car parking dates of enforcement information.
Where can I park?
Campus cark parking spaces for staff and students are located in
Parking for Students & Staff
and visitor car parking spaces are located at
Visitor Parking
. Overflow car parks are located at Overflow Parking A and Overflow Parking B.
For further information please visit Parking and Traffic Management.
Can visitors reserve a car park space?
No, visitors cannot reserve a car park space. N.B Departments are advised to remind visitors of the locations of designated visitor parking. Departments may purchase special one-day permits for visitors in advance by forwarding a One Day Parking Permit request form to the Traffic Management Office. One Day Parking Permits are not valid in the Pay and Display zones. For further information please visit Visitor Parking.
I mislaid my parking permit, can I apply for a replacement?
Yes you can apply for a replacement. A €15 charge will apply for any replacement permit request. Contact the Traffic Management Office for details.
Where can I charge my Electric Vehicle?
Information on Electric Vehicle charging points is available at EV.
Pest Control
There is a wasps nest in the roof what should I do?
Please log request online or send email to maintenance@mu.ie, ensure it is flagged as urgent.
Plumbing
There is a radiator leaking, what should I do?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3930
The toilet is blocked, who do I contact?
Please log a maintenance request, email maintenance@mu.ie or call the helpdesk at ext. 3030
Transport
I need items moved within campus who do I contact?
Please log a request online or send an email to maintenance@mu.ie with full details of items to be moved and include contact details.
Waste and Recycling
How do I dispose of waste chemicals/solvents?
Waste chemicals need to be disposed through a specialist waste disposal contractor licensed for the activity. For advice please contact the Safety Office.
How do I recycle my office paper?
The Campus operates a bin less office system and your office paper should be recycled in the green bin on the corridor. The paper is then handled through the mixed dry recyclable waste stream.
How do I dispose of used batteries?
Departments can contact Campus Services through the online facility to arrange for full boxes to be collected, calls should be logged as a “Transport” request using log a request online. For further details please visit Campus Services Waste Management.