Privileged Access Management (PAM) is an identity security solution that helps protect the university against cybersecurity threats by monitoring, detecting, and preventing unauthorised privileged access to resources.
Requesting the service:
PAM solutions are applied to managed devices by default.
Refer to Support Contact information below.
This Service is available to all authorised users on a daily 24 hour basis.
This Service is supported from 9am to 5pm, Monday to Friday, with the exception of Public Holidays.
Related Solutions:
- Admin By Request (ABR) is a software application that provides multiple avenues for users to request the administrative access they need, when they need it. As a standard user on your device, whether you need administrator privileges to run a single application, or if these privileges are required for a period of time, to execute multiple tasks, there is an option available for your requirements; Run as Admin is a feature which elevates a single application, whereas an Admin Session grants the user elevated privileges on their device for a period of time. For the installation of the most commonly used applications, ABR is configured to automatically grant admin permissions when a reason for the request is provided. See the following for more information: Admin By Request | IT Services
Support Contact:
- If you have an Admin By Request related query, raise a service request via the MU Support Portal: New Service Request | MU Support Portal
- If you are experiencing an issue or fault with Admin By Request, raise an incident via the MU Support Portal: New Incident | MU Support Portal