The IT Services Student Support Team provide a dedicated support service to students of Maynooth University. During term time, this service is available online or in-person, Monday to Friday from 9am to 9:30pm.

    While we do not provide hardware support for personal devices, some of the support we can provide includes:

    • Advice on how best to use computing facilities on campus, including printing, scanning and photocopying.
    • Guidance on how to install Office applications on your personal device.
    • Advice on how to connect to eduroam on your personal devices.

    Requesting this service:

    To chat to us online:

    To chat to us in person:

    • The Student Support team are located in the Library (ground floor, through the security gates and towards the end of the Library Information counter on the left) from 9am to 9:30pm during term time and also in the TSI building (across from the Student Services desk) from 9am to 5pm during term time.

    MU Support Portal:

    • The MU Support Portal portal provides a means of making a request for information or support, learning more from our knowledge base or checking on your existing IT requests. To access the MU Support Portal, open a browser, navigate to the following webpage: https://mu.ie/supportportal, and sign in with your MU credentials.
    Devices and Printing
    This Service is available to all authorised users during normal hours.
    This Service is supported from 9am to 5pm, Monday to Friday, with the exception of Public Holidays.
    Student

    For further information, view the following webpage: https://www.maynoothuniversity.ie/it-services/students