Your university account provides you with access to Office 365 and its suite of applications, one of which is Outlook. Microsoft Outlook is an email application that enables you to organise and manage your university mail via a user mailbox. All MU and SPPU students and staff are issued with an email account upon joining the University. Authorised users may access MU email from anywhere in the world, by visiting https://portal.office.com and logging in with your full email address (@mu.ie or mumail.ie) and your usual password. 

Requesting the service:
The above information relates to a user mailbox. In addition to this, staff of MU and SPPU may request a shared mailbox if required. A shared mailbox is a secondary mailbox that is created for a special program or other purpose, not related to an individual, e.g. a department mailbox. Staff may request a shared mailbox via the follow offering: Request a shared mailbox | MU Support Portal

Refer to Support Contact information below.
This Service is available to all authorised users on a daily 24 hour basis.
This Service is supported from 9am to 5pm, Monday to Friday, with the exception of Public Holidays.

Microsoft guides: Outlook Training and Outlook help & learning

Support Contact:
To request a change in access to a shared mailbox, see the following offering: Update Shared Mailbox Access | MU Support Portal