To be eligible for consideration for a laptop loan, students must apply for MAP supports by filling out the MAP Student Advisory Supports Application Form (if you have previously applied for MAP supports you do not need to fill out this form again) and must satisfy all four criteria below, documentation may be requested:
| 1 |
Be a member of any of the priority groups identified below (based on the National Plan for Equity of Access to Higher Education 2022-2028):
AND |
| 2 |
Be registered as a student at Maynooth University or St. Patrick's Pontifical University in 2024-2025; (International, non-EU fee-paying students are not eligible for the Laptop Loan Scheme).
AND
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| 3 |
Have demonstrated a verifiable need for such a device e.g. you need the device to access your course but you or your family do not have a device or the means to purchase such a device.
AND
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| 4 |
Be from a low-income household, with an annual reckonable income not exceeding €50,840 gross in 2023.
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Note: There may be more applicants than devices and there is no guarantee that you will be successful, even if you meet the criteria.
Institutions are required to allocate devices on the basis of the priority groups identified in the National Plan for Equity of Access to Higher Education 2022-2028 or identified by the Maynooth University Access Programme. Applicants must be a member of any of the priority groups below:
- Students with gross family income under €50,840.
- Students who have entered through HEAR.
- First time mature student (never previously accessed higher education).
- Second chance mature student (previously attended but did not complete higher education).
- Students who hold further education qualifications.
- Student who has a disability or significant ongoing illness.
- Student who is a Lone parent.
- Student who is a Teen parent.
- Student from the Irish Traveller community.
- Student from the Roma community.
- Student who is a Refugee/ Asylum seeker/ Protection Applicant.
- Student with experience of the criminal justice system.
- Students with experience of homelessness.
- Student with care of the state (Tusla) experience.
- Student with experience of domestic abuse.
- Student who is a Carer.
Devices remain the property of Maynooth University.
- The student may retain the loaned equipment for the duration of their programme of study at Maynooth University.
- The student must return the equipment to the University on withdrawal, deferral or completion of their course, or where the loan is otherwise no longer required (whichever comes first).
- The equipment is for the sole use of the eligible student and cannot be loaned to any third party or family member.
- The equipment is for academic purposes only and must be used in line with the following policies:
Laptop loans will be made to fully registered eligible students under the Maynooth University Laptop Scheme, subject to the availability of devices (and on a first come first served basis)
- Successful applicants must be fully registered with the University to remain eligible for the loaned laptop.
- The loaned laptop will remain the property of Maynooth University.
- The student may retain the loaned laptop for the duration of their programme of study at Maynooth University.
- The student must return the loaned laptop to the University on withdrawal, deferral or completion of their studies, or where the loan is otherwise no longer required (whichever comes first).
- Students will only be eligible for the loan once during the duration of their studies.
- The University takes no responsibility for maintaining or fixing the loaned laptops. Any loaned laptops which get broken or damaged will not be replaced.
- Students who lose/damage the loaned laptops will become ineligible for the scheme and will not be able to receive a replacement.
- Students must contact Dell Support as per the MAP Laptop Loan Scheme Repairs Policy in the event of issues with the loaned laptop.
- Students must arrange the repairs through Dell Support. No external vendor should be used.
- The loaned laptop is for the sole use of the eligible student and cannot be loaned to any third party or family member.
- The loaned laptop is for academic purposes only and must be used in line with the following policies:
- University Policy for Responsible Computing,
- Information & Data Security Policy,
- Password Policy ,
- Code of Conduct for users of Computing Facilities ,
- MAP Laptop Loan Scheme Repairs Policy.
The University’s decision on the allocation of the loaned laptop in accordance with these terms and conditions is final. There is no appeals process.
Data Confidentiality
The Laptop Loan Scheme at Maynooth University operates within an ethos of respect, courtesy and confidentiality. All data provided or accessed will be treated in a sensitive and confidential manner and will be stored, secured and remain strictly private and confidential in line with GDPR and Maynooth University Data Protection requirements.
Where students provide supporting documentation belonging to a third party (parent/guardian/partner/spouse) they will be asked to confirm on the application form that they have obtained permission/consent from the third party.
Supporting documents will be used only for the purposes of processing the application and will be stored in line with retention periods as required by the funding body, the Higher Education Authority (7 years), and as set out under the Maynooth University Data Protection policy.
Data Protection
All data provided or accessed will be stored, secured and retained in line with GDPR and Maynooth University Data Protection requirements and in line with retention periods required by the funding body, the Higher Education Authority (7 years).
More information on how your data is used is contained in the Laptop Loan Application Form Terms and Conditions. This information appears at the end of the Laptop Loan application form and applicants are asked to agree before submitting their application.
Please note that you may withdraw your consent to your application data being processed by the Laptop Loan Scheme by emailing laptoploan@mu.ie. If you withdraw your consent, your application will be cancelled.
The Maynooth University Data Protection Office may be contacted with any data protection concerns: email: dataprotection@mu.ie, Tel: 01-7086184.
| How do I set up my laptop? |
Please refer to the document in the link here:
Student Loan Laptop Set-up Instructions
This will provide you with guidance in setting up the loaned laptop.
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| The screen is blank after setup. |
After setup, once the laptop restarts, if you see the Dell logo and then a blank screen, press and hold the start button for 10 seconds.
This will force the laptop to reset and hopefully fix the issue. If not please call Dell.
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| How do I install software? |
For information on installing software, go to the IT Services Admin By Request page.
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| What if I have issues with the loaned laptop? |
If you have issues with the loaned laptop, you must arrange the repairs through Dell Support. No external vendor should be used as this would void the Dell warranty. Many issues can be resolved
remotely by Dell.
You should call Dell Support Ireland at 1800 246 105 (they answer very quickly).
In the automated message request Technical Support and when requested give 'Serial Tag' and 'Express code' (both of which are found on the sticker underneath the laptop).
If requested to give your email address please use your Maynooth University student email address.
Once contacted, Dell will troubleshoot the issue with you on the phone and identify whether it is covered under the Dell warranty.
If the issue is covered under warranty, Dell will:
o Fix it remotely, if possible, or
o With your permission, send a Dell engineer to your home address (or agreed location) or
o Will provide you with the necessary instructions on how to package and return the loaned laptop.
If the issue is not covered under warranty,
o Dell will explain the issue to you and
o You should ask Dell to send an email to your Maynooth University student email address with the quote for the repair cost.
o You can contact the Student Budgeting Advice Service for financial assistance if you cannot cover the cost of the repairs.
o You must arrange the repairs through Dell Support.
For more information see the MAP Laptop Loan Scheme Repairs Policy. |
| MAP Laptop Loan Scheme Repairs Policy |
MAP Laptop Loan Scheme Repairs Policy
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Students who borrowed a laptop from the Laptop Loan Scheme and who are due to complete their programme of study in May 2024 must return the laptop and charger by August 23rd to IT Services.
Postgraduate students who are due to complete their programme of study in 2024 must return the laptop by September 13th to IT Services.
Once your assignments have been handed in and you have finished your exams, please return the laptop and charger. This means that the laptop can be reconfigured and allocated to another student who finds themselves, like you did, in need of a device but without the means to purchase their own.
On return, the laptop will be reconfigured and allocated to another student who finds themselves in need of a device but without the means to purchase their own.
Laptops can be returned by following these steps:
- Backup your data as all laptops will be wiped and reset for new students.
- Drop the laptop back to the Service Desk at IT Services (side entrance, Eolas Building – see map below), Mon-Fri: 9.00-5.00pm and Sign a receipt.
- Alternatively send the laptop and charger by Registered Post or Courier to IT Services, Eolas Building, North Campus, Maynooth University, W23 A3HY, Co Kildare.
3 Hour Laptop Loans - Self-Service (on-campus use only)
Need a short-term laptop loan?
If you need a short-term laptop you can borrow one for 3 hours from one of the Self-Service units on campus.
Laptops must be returned within 3 hours and before the closing time of the relevant location, otherwise you will incur a fee.
The Self Service Units are located at:
- Library (level O and Level 1).
- MSU Information Office.
- Arts Building.
The Self Service units and associated laptops are managed by the Library.
Click here for further information or contact the Library
If you have any questions in relation to the Laptop Loan Scheme please email laptoploan@mu.ie.
