Maynooth University IT Services provides the IT Service Desk for IT Support of MU owned hardware and software on the University network, email account issues, network and connectivity issues, and general IT queries or requests for information. We provide efficient and professional support of all the services offered by IT Services to MU and SPPU staff, students and affiliates both on and off campus via our MU Support Portal.

    Requesting the service:
    The best way to make an IT service request or inform us of an issue or fault is via the MU Support Portal. 

    Accounts and Access
    This Service is available to all users during normal hours.
    This Service is supported from 9am to 5pm, Monday to Friday, with the exception of Public Holidays.
    Affiliate
    Guest
    Staff
    Student

    See the following webpage for further information: Service Desk | IT Services

    Support Contact:
    The best way to make an IT service request or inform us of an issue or fault is via the MU Support Portal. To access the portal:

    • Open a browser such as Microsoft Edge and navigate to the following webpage: https://mu.ie/supportportal.
    • Sign in with your MU credentials and choose the required option (Knowledge Base, Report an Issue, Make a Request, View my Items) from the home page.

    MU and SPPU staff and students can contact the IT Services Service Desk via the MU Support Portal, or alternatively, by emailing servicedesk@mu.ie. You may also call us on (01) 708 3830.