All applicants must provide evidence of socio-economic disadvantage. To be eligible for consideration for a laptop loan you must satisfy the four criteria undernoted:
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Be a member of one of the priority groups identified in the National Plan for Equity of Access to Higher Education 2015-2021;
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Be registered as a full or part-time student at Maynooth University in 2021-2022;
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Have demonstrated a verifiable need for such a device e.g. you need the device to access your course but you or your family do not have a device or the means to purchase such a device;
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Be from a low-income household, with an annual reckonable income not exceeding €63,732 gross in 2020.
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Note: There may be more applicants than devices and there is no guarantee that you will be successful, even if you meet the criteria.
Institutions are required to allocate devices on the basis of the priority groups identified in the National Plan for Equity of Access to Higher Education 2015-2021. Applicants must be a member of one of the priority groups below:
- Students disadvantaged by socio-economic barriers
- First-time mature students
- Students with disabilities
- Part-time/flexible learning students
- Students who hold further education qualifications
- Students who are members of the Traveller and Roma communities
- Students who are ethnic minorities
- Students who are lone parents
Devices remain the property of Maynooth University.
The student may retain the loaned equipment for the duration of their studies at Maynooth University.
The student must return the equipment to the University on withdrawal or completion of their course, or where the loan is otherwise no longer required (whichever comes first).
Recipients will only be eligible for the laptop loan once during the duration of their course.
Students who lose or damage their laptops will become ineligible for the scheme and will not be able to receive a replacement. If you experience hardware issues with your laptop, you should note that the laptop is covered by a Dell warranty. In the first instance, you should contact Dell by visiting https://www.dell.com/support and entering the laptop’s "Service Tag" (located on a sticker underneath the laptop). Alternatively, you can contact Dell Support Ireland at 1800 246 105. Many issues can be resolved remotely by Dell.
The equipment is for the sole use of the eligible student and cannot be loaned to any third party or family member.
The equipment is for academic purposes only and must be used in line with the following policies:
**** The Laptop Loan Scheme 2020-21 is now closed ****
* Students interested in applying for a laptop loan for in academic year 2022-23 should check this page frequently for information relating to the applicaiton window opening dates *
Application Process:
- Applicants must complete the Laptop Loan Application Form in order to be considered for a laptop loan. This includes uploading all required documents.
- Eligibility will be assessed by staff in the Laptop Loan Scheme Assessment Team and additional evidence may be sought from the student to confirm their circumstances.
- Students will be required to complete a loan agreement at the point of issuing for the equipment, which will include details of the warranty and returns process.
- On receipt of the completed agreement, Maynooth University will issue the laptop to the students on campus.
- Recipients who are unable to access adequate internet access can apply for support through the Student Assistance Fund.
Top Tips for Completing your Application:
- A documentation checklist available here and will provide you with additional information and samples of what these documents look like. We recommend that if your application contains these documents, that you access the document checklist before starting your application to make sure you are satisfied that you have the correct document(s).
- If you are unsure of any element of what is required, or whether you might be eligible for this scheme, or not, you are welcome to contact the team with any questions before you commence the application. To do this, please send an email to laptoploan@mu.ie and note in the subject box 'Call-Back Required'. You should provide your student number, name and telephone number in the body of the email.
- All documents uploaded must be visible, clear and show the full document. You can upload these in numerous ways, and here are some suggestions:
- Scan the required documents to a PC using a scanner
- Take a clear photograph of the entire document using a smart pone and save to the device you are using to complete the application
- If you do not have access to a scanner, you might ask a friend or family member, the MU library, or your local library if they can scan the document and email it to you to save onto the device you will use to complete your application
Communicating the Outcome of the Application:
- The application will be assessed against the eligibility criteria;
- The assessment team may contact you if further detail is required or if they require clarification;
- All correspondence relating to this application will be to your university email address;
- The assessment process includes a number of steps, but rest assured your will be advised of the outcome at the earliest opportunity;
- The outcome of the application will be communicated by email to your university email address;
- All questions within the applicaiton form must be answered.
You will be required to present appropriate and supporting documentation when applying to the laptop scheme. You should take note that applications without the supporting documentation will take longer to assess, and may lead to uncessary delays.
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Applicant Circumstances
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Supporting Documentation Required
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| You are in receipt of a SUSI Grant |
Evidence of your SUSI Grant (Awarding Letter)
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| You are in receipt of a Social Welfare Payment |
Means-tested Social Welfare Payment (Social Welfare Statement(s) for 2020, Payment Acceptance Letter or Recent Receipt)
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| You are not in receipt of a SUSI Grant and/or means-tested Social Welfare Payment |
P21 (now called a "Statement of Liability") or Notice of Self Assessment (if self-employed) - for you or your parent/guardian/partner
Please click on the link for a detailed list of acceptable documents to match your circumstances
Laptop Loan Document Checklist 21-22
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| You are submitting your parent's/legal guardian's/partner's income information |
Signed letter of consent which must included with your application
Laptop Loan Data Consent 21-22
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Note: all documentation will be uploaded onto a secure server and data protection rules are strictly observed concerning your confidential information.
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If you have paper documents, it is your responsiblility to arrange sanned electronic copies to upload online. You can do this in a number of ways:
- Use a scanner: Scan your documents and upload using the link in the form.
- Use your smartphone camera: Scan your paper documents using the free app OfficeLens (Android/ iPhone) combined with your camera.
- Taking a photograph using a smartphone camera: If using the camera alone to take photos, ensure the screenshots are of good quality and all information is visible as illegible photographs may lead to unnecessary delays in assessing the application.
Laptop loans will be made to fully registered eligible students under the Maynooth University Laptop Scheme, subject to the availability of devices
- Successful applicants must be fully registered with the University to remain eligible for the loaned equipment.
- The loaned equipment will remain the property of Maynooth University.
- The student may retain the loaned equipment for the duration of their studies at Maynooth University.
- The student must return the equipment to the University on withdrawal or completion of their course, or where the loan is otherwise no longer required (whichever comes first).
- Failure to return the laptop may prohibit you from graduating and may result in legal proceedings.
- Students will only be eligible for the loan once during the duration of their course.
- Students who lose/damage their laptops will become ineligible for the scheme and will not be able to receive a replacement.
- The equipment is for the sole use of the eligible student and cannot be loaned to any third party or family member.
- The equipment is for academic purposes only and must be used in line with the following policies:
- University Policy for Responsible Computing,
- Information & Data Security Policy,
- Password Policy
- Code of Conduct for users of Computing Facilities
The University’s decision on the allocation of the equipment in accordance with these terms and conditions is final. There is no appeals process.
Return of your Maynooth University Laptop Loan
Students who borrowed a laptop from the Laptop Loan Scheme and who are due to complete their course of study in May 2022 must return their laptops, charger and sleeve.
Failure to return the laptop may prohibit you from graduating and may result in legal proceedings.
Laptops must be returned from today until June 27th
The laptop will then be reconfigured and allocated to another student who finds themselves in need of a device but without the means to purchase their own
To return your laptop:
- Backup your data as all laptops will be wiped and reset for new students
- Drop your laptop back to the
o Service Desk at IT Services (side entrance, Eolas Building), Mon-Fri: 9.00-5.00pm or
o Send all items by Registered Post/Courier to IT Services, Eolas Building, North Campus,
Maynooth University, Kildare, W23 A3HY
3. Sign a receipt at the drop off location
Students Planning to undertake a new course at Maynooth University in 2022/2023:
If you are planning to return to Maynooth University to undertake a new course in the next Academic Year 2022/2023 you still need to return the laptop now. Once the application process reopens in the Autumn there will be an option for previously approved students to submit a brief application which will be fast-tracked through the assessment stage.
Students planning to resit in August:
If you are planning to resit exams in the Autumn, please fill out this
short form.
Students currently on Erasmus/Placement and returning for their final year in Sept 2022:
If you are currently on Erasmus/Placement and are returning for your final year in September 2022, please fill out this short form
How do I setup my laptop?
Please refer to the Laptop Set-up Instructions, these will provide you with guidance in setting up your laptop.
What if I require Laptop Hardware Support?
The laptops are covered by a Dell warranty and many issues can be resolved remotely by Dell.
If you experience hardware issues with your laptop, contact DELL by:
- visiting https://www.dell.com/support and entering the laptop’s "Service Tag" (located on a sticker underneath the laptop).
- call Dell Support Ireland at 1800 246 105 (they answer very quickly)
- in the automated message request Technical Support
- when requested give Serial Tag and Express code (both of which are found on the sticker underneath the laptop)
If the laptop needs to be replaced or repaired, Dell, with your permission will will send an engineer to your home address, or will provide you with the necessary instructions on how to package and return your laptop.
What if I accidentally damage the laptop?
The warranty does not cover accidental damage and the university takes no responsibility for maintaining or fixing damaged laptops. If a laptop is damaged, you should contact Dell Support Ireland at 1800 246 105. The technician will diagnose the fault over the phone and provide a quote if requested. Under the terms of the warranty, students must arrange the repairs through Dell Support. No external vendor should be used. Students can contact the Student Budgeting Advice Service for financial assistance if you cannot cover the cost of the repairs. You can book an appointment with the Student Budgeting Advice Service and email student.budget@mu.ie if you are unable to find an appointment.
What is the spec of the device?
Device Specifications:
Model: Dell Latitude 5410
Processor: Intel(R) Core (TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
Installed RAM: 8.00 GB (7.64 GB usuable)
System type: 64-bit operating system, x64-based processor
Windows Specification: Windows 10 Enterprise
3 Hour Laptop Loans - Self-Service
If you are a Maynooth University student, you can borrow a laptop for
3 hours from one of the Self-Service Units located on Campus.
Laptops must be returned within 3 hours and before the closing time of the relevant location, otherwise you will incur a fee.
You can find the units located here:
| Location |
Closing Time |
| Student Services Centre Lobby |
Mon-Thur: 5pm, Fri - 4pm |
| MSU Information Office |
Mon-Thur: 6pm, Fri: 5pm |
| Phoenix Mezannine (upstairs) |
Mon-Fri: 6pm |
| Library (level O and Level 1) |
Library Opening Hours |
How does this work?
- You will need your student card to borrow and return the laptop.
- You must ensure that you return the laptop to the same unit and locker it was borrowed from, plug the charger into the laptop and close the locker door.
- You are responsible for the laptop during the loan period and should not leave it unattended at any time.
- You will incur a charge for a lost, stolen, damaged or overdue laptop.
- You will incur a fine for a late return, as follows:
| €1 an hour every hour its overdue, including overnight, this includes any laptop returned |
| after the 3-hour limit (NOTE: laptops must be returned before the closing time of the relevant location) |
| to the correct Self-Service Unit and locker (i.e: the Self-Service Unit and locker that it was originally borrowed from) but is not plugged into the charger and/or the locker door is not closed |
| to a different Self-Service Unit and locker to the one that it was borrowed from |
LapSafe Laptop Terms and Conditions*
- The LapSafe Self-Service laptops are the property of Maynooth University and must be used on campus only – they cannot be taken home, or anywhere off-campus.
- Laptops may be borrowed from the Self-Service Units by fully registered students, subject to the availability of devices.
- The laptop is for the sole use of the student and cannot be loaned to any third party or family member.
- The student is responsible for the laptop during the loan period and should not leave it unattended at any time.
- Students will be charged for a lost, stolen, damaged or overdue laptop.
The borrowed laptop is for academic purposes only and must be used in line with the following policies:
- The student must use their own student card to borrow a laptop from a LapSafe Self Service Unit
- The student can borrow a laptop for 3 hours but must return the laptop before the closing time of the relevant location.
- The student can only borrow 1 laptop at a time, once returned (on time) the student can then borrow another laptop for 3 hours if they so wish.
- The student must not save files to the borrowed Laptop but must save any files to a USB or OneDrive or email the document they are working on to themselves. Maynooth University will not be held responsible for any loss of data or damage to files while using the LapSafe laptop.
- The laptop must be shut down before returning it to the LapSafe locker.
- The student must ensure that the laptop is correctly plugged into the charger and the locker door is closed when returning it to the Self-Service Unit. If it is not plugged into the charger and the door is not properly closed, it hasn’t been returned properly and will still show as borrowed on their account.
- A fine structure applies, as outlined above.
If fined, the student must go to the library to pay the fee before the student can borrow another laptop.
*Maynooth University reserves the right to change the Terms and Conditions*
Fines
Students will be charged for a lost, stolen, damaged or overdue laptop.
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Laptop is broken beyond repair
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How to Borrow/Return a Laptop:
Select Borrow on the touch screen – you will be prompted to scan your student card.
Scan your student card as shown:
The Terms and Conditions screen will show – once you have read the Terms and Conditions at mu.ie/laptop-loans, touch Accept.
The system will allocate an available locker.
The available locker number will be displayed on the screen eg. Locker number DB01:
The allocated locker’s internal light will flash to make identification easier.
Go to the locker number indicated. You will hear a faint click to indicate that your allocated locker has unlocked.
Open the door, unplug the charging lead, and remove the laptop.
Close the door and check that it is locked.
The screen will show the time your laptop is due to be returned.
To Return
NOTE: You must return the Laptop to the Locker Number and LapSafe that it was borrowed from.
Select Return on the touch screen – you will be prompted to scan your student card.
Once scanned, the system will unlock the door of the same locker that the device was borrowed from.
The locker number will be displayed on the screen, e.g. Locker DB01.
The locker’s internal light will flash to indicate which locker the laptop is to be returned to.
Go to the locker indicated
Open the door, return the laptop, and plug in the charging lead
Close the door and check that it is locked
The return process will only be completed once the charging lead is plugged in, and the door is closed
Press the Finish button on screen
FAQs
- How do I borrow/return a laptop? Follow the instructions onscreen at the Self-Service unit.
- How long can I borrow the laptop for? 3 hours
- Do I have to bring the Laptop back by a certain time? Yes, you can borrow the laptops between the hours noted above.
- Can I borrow more than one laptop at a time? No
- Can I borrow more than once a day? Yes. You can borrow and return laptops every 3 hours for the whole day.
- Can I take the laptop home? No, laptops must be used onsite only.
- Do you have a charger for them? No, the laptops are charged in the LapSafe Self-Service Unit and are designed to last for the 3-hour borrowing time.
- Will I be fined for late return? Yes, €1 an hour every hour its overdue, including overnight.
- I returned the laptop, why it is still on my account? When returning, you must plug the charger into the laptop and close the door otherwise it will remain on your account until the fine is paid.
- Can I return that laptop without my student card? No, you need your own student card to return the laptop and the must be returned to the correct locker (i.e., the locker it was borrowed from).
- What happens if the laptop is lost, stolen or damaged? You will be charged for a lost, stolen, damaged or overdue laptop – see Fines section.
- How do I sign into the laptops? Press Ctrl+Alt+Delete and then enter your email address and your password.
- Where can I save my files? Please save your files to a USB or OneDrive or email the document you are working on. Do not save files to the desktop of any laptop that you borrow. Once the laptop is turned off, runs out of battery, or is returned your data will be lost.
- Can I install personal software or programs? No
- Why is there is an error message when I try to borrow a laptop? There might be a problem with you student card – go to the library to have your card checked.
- Who can I contact if I need assistance with borrowing/returning the laptop? See the “Need assistance? “contact details on the LapSafe Self Service Unit.
