Student IT Support

The IT Services Student Support Team provide a dedicated support service to students of Maynooth University. During term time, this service is available online or in-person, Monday to Friday from 9am to 9:30pm.

While we do not provide hardware support for personal devices, some of the support we can provide includes:

Managed Device Service

The Maynooth University IT Services Managed Device Service provides managed desktop and laptops to staff across MU and SPPU. This service enables the central management, administration, and maintenance of devices. 

Requesting the service:
All devices supplied by IT Services to staff are provided in a managed state by default. To order a new device:

Hardware for Decommissioning

IT Services provide a secure decommissioning service for university owned hardware. All Maynooth University owned devices including laptops, desktops, monitors, and keyboard and mouse, are in scope of this service. We will not dispose of any personally owned devices. 

Requesting the service:

Printing Service for Staff

Maynooth University IT Services provides access to a managed print service, also known as the MU Print System, which provides a secure cloud printing and scanning solution for staff. 

Requesting the service:
Authorised users of the service may authenticate at any Canon Multi-Function Printer with their staff card or PIN code, print confidential documents and scan documents securely.

Printing Service for Students

Maynooth University IT Services provide a copy & print service to the students of MU and SPPU. This print service utilises cutting edge technology combining four new Canon Multi-Function Device printers all located in the Library with a cloud based document management system allowing students to send print jobs from anywhere.

Computing Facilities

Maynooth University IT Services provide computing facilities across campus. These rooms are referred to as the Public Access Computer Rooms (PACRs). 

Requesting the service:
These rooms are open for use by active staff and enrolled students of both MU and SPPU. To get further information on the faciliaties available, the location of rooms and the related opening hours, view the following webpage: Computing Facilities | IT Services