Maynooth University IT Services provide a secure decommission service for university owned hardware. All Maynooth University owned devices including laptops, desktops, monitors, keyboards, and mouse, are included in the scope of this service. We will not dispose of any personally owned devices.
Maynooth University IT Services provide an off-campus access service for staff of the University via Virtual Private Network.
Requesting the service:
Current staff members of MU are authorised to use this service. Any other MU account holder who needs VPN access is required to raise a service request and provide approval from their Head of Department.
Maynooth University IT Services provides access to a managed print service, also known as the MU Print System, which provides a secure cloud printing and scanning solution for staff.
Requesting the service:
Authorised users of the service may authenticate at any Canon Multi-Function Printer with their staff card or PIN code, print confidential documents and scan documents securely.
Maynooth University IT Services provides the IT Service Desk for IT Support of MU owned hardware and software on the University network, email account issues, network and connectivity issues, and general IT queries or requests for information. We provide efficient and professional support of all the services offered by IT Services to MU and SPPU staff, students and affiliates both on and off campus via our MU Support Portal.
Your university account provides you with access to Office 365 and its suite of applications, one of which is Outlook. Microsoft Outlook is an email application that enables you to organise and manage your university mail via a user mailbox. All MU and SPPU students and staff are issued with an email account upon joining the University. Authorised users may access MU email from anywhere in the world, by visiting https://portal.office.com and logging in with your full email address (@mu.ie or mumail.ie) and your usual password.
Maynooth University IT Services implement and manage a range of security practices and technologies that aim to secure the university online enivonrment and infrastructure. However, IT Security is everyone's business and as such, we expect staff members and enrolled students to be proactive in safeguarding their account and data. As such, we would advise you to review the following information on our webpages:
Maynooth University is a member of HEAnet's Edugate Federation, which grants authorised users access to FileSender. FileSender allows you to bypass email limitations when sharing large files with anyone, simply and securely.
Requesting the service:
Using your MU credentials, login to FileSender via https://filesender.heanet.ie/. FileSender will accept files up to 500GB.
Your university account provides you with access to Office 365 and its suite of applications, one of which is the Microsoft Teams application. Microsoft Teams is a chat-based workspace and a digital hub for teamwork and collaboration. It brings people, conversations and content together in one space. If you wish to share files on a medium to long term basis with one or more people, we would advise you to create a team to do so. A team is usually created per department, section, project team or other group of one or more people.
Maynooth University IT Services provide Wi-Fi across the university campus for use by enrolled students, researchers, and staff. The primary networks available are eduroam and MU-Guest. We recommend using eduroam as it allows all those participating institutions to obtain Intenet connectivity across campus and when visiting other participating institutions.
Requesting the service:
Software is provided via AppsAnywhere, which is a software app store-like solution that provides both staff and students with access to a selection of software for academic use. This service enables users to launch University licensed software on their own PC from anywhere. There are currently more than 60 software apps available (Freeware, OpenSource and licensed).
Requesting the service:
All staff and student of MU are authorised to use this service by default.