IT Services provide support for University systems and services to assist students, staff and researchers across the University. For further information on the IT systems and services available through IT Services, please see the information below.
Maynooth University IT Services
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Systems
Workbench
Workbench is an online facility that provides a centralised resource of links to the most commonly used applications and ease of access and management to student information and other staff utilities. This system is available to all staff. To request user access to student and staff information please raise your request through the MU Support Portal.
E-Learning Moodle
Moodle is the University's e-learning system. The service is hosted and maintained by IT Services, and jointly managed with the Centre for Teaching an Learning (CTL). Staff and student support is provided by the CTL's Moodle Support team. To contact Moodle Support, email [email protected].
Student Administration System - ITS (Integrator)
ITS is the Student Administration System which holds both course and student information. Students can access their personal information on ITS through student web services. Student biographical and class list information displayed in workbench comes directly from ITS. To request user access to ITS please raise your request through the MU Support Portal.
Research Information System (RIS)
The Research Information System delivers a set of tools enabling academic staff manage their personal research profiles and track progress of submitted research proposals. To request user access to RIS please select the following link Research
Academic Database
The academic database is an application framework that manages the academic structure and update workflow. It is managed centrally and access distributed to members of staff in the departments to update module content and subject curriculum.
Finance System - JD Edwards (JDE)
JDE is the finance system used by the University. Access to JDE is restricted to authorised staff members. To request user access to JDE please raise a request through the MU Support Portal.
MyCard
MyCard is the Maynooth campus smart card used by both students and staff. More information on MyCard
Services
Demand Management
Use the following link to complete a Business Case to request an upgrade, replacement or procurement of a key University business application.
https://maynoothuniversity.sharepoint.com/sites/demandmanagement/DemandManagementRequests
Email & Collaboration Tools
There are many ways to communicate with different parties both within and outside the University including email, mailing lists along with voice services for fixed and mobile telephony including conference calls at your desktop phone.
Mailing Lists
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All-staff and all-student/qualification lists are available through Office365, and are restricted lists. They are automatically updated nightly.
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Module based mailing lists are available and will be updated nightly. Membership is refreshed with data from the Student Records System. Each list address is of the form: <MODULE-CODE>[email protected].
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Mailing lists can be setup upon request, of the form <listname>@lists.mu.ie. Membership must consist of University affiliated addresses (e.g., @mu.ie, @mumail.ie) - if you need to set up a mailing list containing third party (non Maynooth University) addresses, we recommend using a HEAnet hosted list: https://webforms.heanet.ie/listserv
Accounts and Access
Your University logon account is used to access systems including email, wireless, Moodle and workbench.
Internet, Wireless and Network
To stay connected, many systems and services are available whether you are using a desktop, laptop or are on or off campus. For access when off campus, you may use the VPN Service. For more information, please refer to the following webpage: VPN Service.
Copy and Print
Student printing service is provided via the Copy & Print Service.
Microsoft Office 365
All staff and students of Maynooth University and St. Patricks Potifical University (SPPU) are provided with access to Microsoft Office 365. Office 365 includes email, calendar, OneDrive Teams, Office software and much more. This will be available for your term of employment. Service information:
- Your staff email address will use either @mu.ie (for Maynooth University) or @spcm.ie (for SPPU.)
- You have access to email, Office software and 1TB of OneDrive storage through your browser or dedicated apps.
- Office software including Word, Excel, Powerpoint and OneNote can be installed on your own computer(s) and mobile device(s) at no extra cost.
- Share files with your peers and collaborate with OneDrive and Office software.
- Use Teams for your departmental files, research project or with your class or colleagues.
Hardware & Software
IT Services acts as a point of contact for contracts of the purchase of mobiles, laptops, tablets, desktops, printers and supported software. Please contact us via the MU Support Portal for details.
Hosting & Data Centre
Our primary date centre is a high density hosting facility with efficient power, cooling and environmental management to meet the IT needs of the University and Research community. For more information, to arrange a visit or to discuss your Department or Project co-lo or hosting requirements, please contact us via the MU Support Portal.